Covid 19

Following the most recent government announcement and guidelines regarding the Coronavirus we wanted to update everyone on what we are doing here at Treasured Friends to help prevent the spread of the Virus.

The safety of our team and clients is a priority for us, we hope to continue to provide a caring and dignified service to you and your pets during this time. • We have introduced additional hand sanitisers and disinfectant regimeson site.

  • We ask any client who feels unwell or has been told to self-isolate NOT to visit Treasured Friends,but please call us so we can help you to the best of our ability. 01843808288.
  • Our reception room will be cleaned down between appointments, and we would ask you to keep attendants to a minimum (No more than 2 people please).
  • We continue to offer a home collection service,although we are trying to keep these appointments to a minimum. Staff attending will wear gloves and we kindly ask all family members to keep a safe distance from our staff and leave entry/exit doors open whilst we care for your pet
  • Our collection drivers will be wearing gloves when collecting pets from homes and veterinary practices and hand-sanitize before and after visits.
  • If possible,we would advise anyone collecting their Pets Ashes from Treasured Friends to stay in their vehicles and a staff member will come to them to return their pets ashes.
  • We would prefer not to accept cash payments at this time but can take credit or debit card payments.The Staff at Treasured Friends are trying our best to keep this difficult and sad time as dignified for our clients and their pets.

We will keep this site updated as the situation develops.